Refund policy
Returns & Refunds
Because each item is handmade and one-of-a-kind, all sales are final. We take great care to ensure every pen and keychain is tested and packaged safely before shipping.
Damages & Issues
Please inspect your order when it arrives. If your item is damaged, broken, or incorrect, contact us within 7 days of delivery at dazzledoodlepens@gmail.com.
If approved, a replacement item will be included with your next order.
Handmade & Unique Items
Each piece is individually handcrafted, so slight variations in color, beads, and design are part of what makes every item special. These differences are not considered defects.
Non-Returnable Items
We do not accept returns or offer refunds for:
- Change of mind
- Minor variations in design
- Sale items or gift cards
Questions
If you have any concerns, feel free to reach out at dazzledoodlepens@gmail.com—we’re always happy to help!